| Fault Description | Things to Check | Solution to Problem | If still not working |
|---|---|---|---|
| The pump is showing no indicators to say that it is on | Is the mains plug in | Plug in | Contact technician |
| Are the mains switched on | Turn on | Contact technician | |
| The low pressure light is on & not going out | Are the hoses connected | Reconnect hoses | Contact technician |
| Is the CPR tag attached | Locate CPR | Contact technician | |
| Are there any obvious leaks in the mattress | Contact technician | Contact technician | |
| The pump is on but not inflating the mattress | Disconnect hoses from pump to see if air is coming out | Contact technician | Contact technician |
| Are the hoses all connected | Reconnect hoses | Contact technician | |
| Is the CPR tag/button in place | Relocate CPR | Contact technician | |
| Are there any obvious air leaks in the mattress/cushion | Contact technician | Contact technician | |
| Check the pressure is in the suggested range for the weight of the person (if applicable) | Turn the pressure up to within the correct weight limit (if applicable) | Contact technician | |
| Are there any kinks in the tubing running down the side of the mattress | Untwist any kinks | Contact technician | |
| The system does not appear to be alternating | Are there any kinks in the tubing running down the side of the mattress | Untwist any kinks | Contact technician |
| The pump is noisy | Is the pump resting against a hard surface | Contact technician | |
Others areas to discuss
Is the patient mobile? (in other words do they still need it) Refer to nurse or nurse advisor
Does the patient find the equipment uncomfortable? Refer to nurse or nurse advisor
Could there be any issues of safety? Refer to nurse or nurse advisor urgently
Technician can be contacted via the equipment loan store on 0114 2263800
Is the patient mobile? (in other words do they still need it) Refer to nurse or nurse advisor
Does the patient find the equipment uncomfortable? Refer to nurse or nurse advisor
Could there be any issues of safety? Refer to nurse or nurse advisor urgently
Technician can be contacted via the equipment loan store on 0114 2263800